WordPress Care continuous optimization.

At WordPress Care, we take care of keeping your site always updated, secure, and optimized. We regularly update the WordPress core, themes, and plugins to ensure compatibility and fix potential vulnerabilities. Additionally, we implement advanced security measures to protect your site from malware, viruses, and threats such as DDOS attacks. We also optimize site speed with ongoing improvements, like image compression, load time enhancement, and real-time caching.
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We perform daily backups to safeguard data integrity and monitor the overall performance of the site. We provide detailed monthly reports on the site’s status, CRO optimization, and PageSpeed Insight performance analysis. All this is backed by professional technical support, ready to resolve any issues.
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In summary, our service ensures your website runs efficiently, securely, and quickly, improving both performance and security to generate better results for your business.

To address any problems that arise on your website, we follow a structured process to ensure quick and effective resolution. First, we thoroughly identify the issue by gathering specific details of what’s happening. We then conduct a detailed analysis to find the root cause, reviewing logs and testing for potential errors.
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Once identified, we develop an effective solution, ensuring immediate mitigation while working on a permanent fix. We carefully implement solutions, testing them thoroughly to ensure the issue is resolved without causing new complications. Throughout the process, we maintain open communication with you, providing updates on each step. After resolution, we monitor the site to prevent the issue from recurring and take additional preventive measures.
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This approach allows us to ensure optimal functionality and a hassle-free experience for your website, with the assurance that any issues will be resolved promptly and efficiently.

Absolutely. We understand that needs and preferences change, and we are always open to making modifications to your website’s design. You can reach out to our customer service team or your assigned project manager to discuss the changes you’d like to make. We’ll schedule a meeting or call to understand your needs and ensure the adjustments reflect your company’s identity.
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Once the request is received, our design team will review your instructions and work on the modifications, ensuring they align with the overall aesthetics and vision of your site. Depending on the complexity, some changes can be implemented quickly, while others may take more time.
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We are committed to delivering the highest quality modifications in a reasonable timeframe, so your website continues to be a true and effective representation of your brand.

In our design agency, we understand that requests for changes or additional assistance require a well-structured process to ensure each requirement is handled efficiently and professionally. That’s why we’ve established an official channel to address these requests.
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The primary method is through our support ticket system, accessible via your client portal. This platform allows us to receive, review, and manage each request in detail, ensuring proper tracking and that no requests go unanswered. Opening a ticket allows us to thoroughly analyze each case, determine the time needed for resolution, and find the best solution for any issue.
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We also offer the option to send an email directly to support@bigbuda.com, where our technical team will receive your request and provide an estimated resolution time. While we strive to provide fast solutions, it’s important to note that some issues or requests may require more in-depth analysis before implementing changes.
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For urgent matters or quick inquiries, we offer support through WhatsApp. However, we recommend using the ticketing system to ensure your request is handled in a structured way with the necessary attention. This combination of channels ensures that we can address your requests in the most efficient and transparent manner possible.